Buena Ruta exists to offer you the opportunity to travel by motorhome, camper or caravan in Spain, Portugal and North Africa. Whether you are an experienced and veteran campervanner or you are just getting to know the world of motorhomes, you will be welcome. The whole Buena Ruta team is at your disposal, we will advise you and help you with everything you need to make the most of your free time travelling in a motorhome.
We put at your disposal group trips for motorhomes, guided trips adapted to motorhomes where all year round you can enjoy a wide range of excursions, visits, meals and all the characteristics of an organised trip: local assistance guides, private transport, restaurants, parties and the company of our Good Route organisation motorhome. You can also rent a motorhome and create your own tailor-made trip to enjoy a different kind of holiday.
Contact us through the contact form that you will find in the trips, remember to select the option «I want to rent a motorhome». You can also request a rental quote without obligation from the motorhome rental section.
Check the registration deadline for the trip. Because our trips involve a certain amount of organisational and booking work: visa processing, vehicle registration, boat reservations according to season, overnight stays, etc., etc., it is necessary that you can sign up in advance.
You can check the status of registrations in the information of each trip, we recommend that you sign up for the trip you are interested in. If you do so, your motorhome will count as one more motorhome in the group (and there will be one less to reach the minimum group size).
You can make a reservation from our shop or through the option «Book places on this trip», which you will find in all the trips on our website. In our online shop we will not ask you to make any payment, we will only provide you with an account number where you can make a direct transfer of the deposit for the trip. If you have any questions you can also contact us or make a request from the contact form. In all cases we will send you more information about the trip and the registration form that you will have to fill in and send back to us. This way, once we confirm receipt of the deposit, you will be registered for the trip and you will help us to complete the minimum group of motorhomes required.
The deposit and booking is valid for 2 years. When a trip is cancelled, all the people who have signed up for the trip will be called for the next scheduled departure of the same trip. At this point, the client can choose whether to continue to sign up for the trip or cancel the booking and get their deposit back.
It is the exact place where the journey starts. The meeting point is communicated to the travellers as soon as they register for it. Travellers must arrive at the Meeting Point during the announced day. Unless otherwise informed, it is necessary to arrive at the Meeting Point with full fuel and water tanks and an empty grey water tank. In the event that the organisers set a time for arrival at the meeting point, it is the responsibility of the traveller to arrive at the meeting point in good time.
This is the person in charge of the trip and is responsible for coordinating all the services. He/she knows the itinerary of the trip and among his/her tasks is to inform about the different possibilities offered by each place and to suggest activities, although he/she does not necessarily have to participate in them. For justified reasons, and always looking after the smooth running of the trip, he/she may modify the planned itinerary. The accompanying guide is in charge of managing all the times of the trip.
Among motorhome users it is common to use radio stations, we recommend that you bring one with you to enhance the travel experience. The type of radio station we use is called CB 27 Mhz. These are stations that do not require installation. These transmitters are used during the trip for internal communications between the motorhomes in the group. Their use enlivens the road stages and facilitates the work of the accompanying guide both to give information of tourist interest and to inform the group of any stop or setback. The use of a transmitter is not obligatory for the trip. If you do not have a transmitter and you wish to travel connected with the group, let us know your need and we will provide you with a rental one.
Unless otherwise communicated by the organisation, the vehicles will travel together in numbered formation. This numbering will be given by the accompanying guide at the Meeting Point and only the guide will be able to change the established order. It is important not to break the order or the formation. Any variation must be communicated to the accompanying guide.
At Buena Ruta we take into account the fatigue caused by driving, so during each road stage we schedule stops every 2 hours. The pace on the road interferes with the stops, so it is possible that in some cases the accompanying guide may have to improvise them. The guide is in charge of setting the time for each stop, and it is the duty of the travellers towards their fellow travellers to comply with these times.
Refuelling will be marked by the accompanying guide, and will be done in groups and at large petrol stations. It is possible that on some occasions it may be necessary to refuel at small petrol stations. If this is the case, it is important to follow all the instructions given by the guide and to be patient.
The accompanying guide is responsible for informing the travellers where these actions are to be carried out. It is the traveller’s duty towards his fellow travellers to have the motorhome ready for departure according to the timetable. Preferably, the actions should be done in the morning or during the night before departure. We try to ensure that all overnight accommodation is adapted for the correct emptying and filling of water. It is possible that due to external causes, some services may not be at full capacity (especially outside Europe). If for any reason it is not possible to carry out these actions at the overnight stay, the accompanying guide will arrange the time to be able to do them as soon as possible during the day.
The restaurants included in the trips have been chosen in order to be able to taste the variety of the local gastronomy of the country. Please let us know in good time before departure if you require any special dietary requirements. Unless otherwise informed, drinks are not included in the restaurants. We also ask that in appreciation of the service travellers will receive from waiters and other restaurant staff, depending on the country, it is the traveller’s duty to tip between 5 and 10% of the total amount consumed.
Motorhomes can be rented up to 15 days before the start of the rental period. For bookings made less than 15 days in advance, you will have to contact us directly to confirm the availability of the vehicle.
Depending on the destination, the driver must have held a class B driving licence for more than two years or the corresponding national driving licence. If you are a non-EU resident, you must have an international driving licence. Please note that some motorhomes have a total weight of more than 3.5 tonnes and a driving licence is required to drive these vehicles.
As a general rule, vehicles will be delivered in the afternoon and returned in the morning during the opening hours of the rental station. The times stated in the rental contract shall be deemed to be the agreed times.
Please note that between directions and formalities, the delivery process can take approx. 1 hour. We recommend that you arrange an exact time with the station to avoid unnecessary waiting. Do not plan long journeys on this day. The delivery should not be rushed. Check with the staff that the vehicle is fully equipped and that any damage or signs of previous use are included in the handover report.
Yes, when you pick up the motorhome, the previously informed deposit will be paid by credit card. The card holder and the hirer must be the same person. Please note that the stations will not be able to deliver any vehicle if they have not received the deposit.
All vehicles are equipped with kitchen, refrigerator, washroom with washbasin, shower and toilet (cassette), heating, drinking water and waste water tank, safety belts in the passenger compartment, power steering, connection cable, Euro socket for 230 V, separate 12 V battery for the passenger compartment, battery charger. Accessories such as crockery, child safety seat or snow chains can also be rented as an option. Also included in the rental price, depending on the model of motorhome and rental centre:
Unlimited mileage. VAT and local taxes. Fully comprehensive insurance with excess per claim. 24-hour roadside assistance. Climate control in the cabin. Exterior awning. Reversing camera. Safety pakete. Exterior cleaning. Gas cylinders. Liquid chemical toilet. Parking chocks. CI cable. Hose or shower for drinking water. These services vary according to the rental centre and season.
The interior of the vehicles is clean at the time of delivery, so the hirer must return the vehicle in the same condition. Exterior cleaning is included in the price. In the event that the rental station has to clean all or part of the interior of the vehicle, empty the waste water tank and/or the toilet, the hirer shall bear all costs arising therefrom. Any eventual expenses will have to be paid on the spot.
In accordance with the principles of comprehensive insurance, in the event of comprehensive damage, the lessor shall exempt the lessee from liability for material damage, with the excess to be borne by the lessee. The Hirer shall in no way be exempted from his civil, administrative, criminal or any other liability resulting from an accident or wilful misconduct.
In the event of an accident, theft, fire or damage caused by game animals, the Hirer must immediately inform the police and the Rental Firm. Furthermore, the hirer must inform the rental station of all the details of the accident and hand over the accident report duly completed. Responsibility for the event will never be acknowledged or prejudged, except for the «Amicable Accident Statement».
On delivery of the vehicle, you will receive two full 11 kg gas cylinders, which you can return empty at no extra cost. You can fill the gas cylinders at many petrol stations and at most campsites. Please note that there are different connections and gas cylinders abroad. Under no circumstances will you be able to exchange the gas cylinders for others that you can buy abroad. For more information on this subject, ask at the rental station when you pick up your vehicle.
Pets may be carried provided that we have previously confirmed this fact with the rental centre, please inform us in advance of your wish to travel with your pet. Please note that the vehicle must be returned in a clean condition. The hirer must ensure that their pet travels safely and in accordance with the regulations in force. The pet must be properly vaccinated and the corresponding restrictions must be complied with.
Upon delivery of the vehicle, each additional driver must be registered at the rental station, depending on the rental station, this registration may be subject to an additional charge. The hirer is responsible for the additional driver.